CRU APPLICATIONS — PRODUCT OVERVIEW

INDUSTRY-SPECIFIC FUNCTIONALITY FOR A COMPETITIVE ADVANTAGE

CRU is a complete solution that helps your business connect to what’s next for your industry, business and people. Unlike competitive offerings that are too often generic, CRU provides industry-specific functionality that enables you to create a competitive advantage.

Explore CRU Applications:

CRU Financials

Our financial components give you a comprehensive view of your business from a variety of perspectives. When you spot a trend worth investigating, you can scrutinize the appropriate financial transactions in detail. These components enhance control at all levels of the organization and support regulatory needs around the world.

CRU Consolidation enables you to consolidate balances from any number of companies at any number of levels, regardless of charts of accounts and reporting currencies used. Consolidation can be done in multiple corporate structures for operational and managerial purposes. The consolidation process, which can be executed for a single structure node or the complete structure at once, includes automated support for ownership and intercompany elimination. As this component is an integrated part of CRU Applications, it is possible to fetch subsidiary balances at any time and directly drill down to underlying subsidiaries.

CRU Business Planning supports the process of creating budgets, forecasts and other financial plans, both for individual companies and on a consolidated level. Business Planning offers an integrated and centrally controlled planning engine that supports demand driven planning, based on customer defined planning models. Organizations can have purpose built planning formats to handle different needs, all the way from personnel planning, revenue and cost planning to the balance sheet and cash flow. Different scenarios based on different assumptions can be managed and compared.

CRU Cash Flow offers you flexible liquidity analyses based on a variety of scenarios that you select. Use customer orders, purchase orders, accounts receivable and payable to generate projections of your cash position. Use this information to analyze your company for better cash management and strategic decision-making.

CRU Project Finance gives you a continuous view of a project from a financial perspective over any number of years, both when the project is ongoing and after it has been closed. You can also drill all the way down into the data to the source of the transaction for a more detailed analysis. The integrated project accounting rules support different methods of capitalization and revenue recognition requirements.

CRU eInvoice improves and automates the supplier invoicing workflow by reducing the amount of invoices needing manual registration. Invoice scanning as well as true electronic invoices are enabled. Advanced rules for authorization and matching with purchase orders significantly speed up the invoice processing. Events messages and history logs further improve the process and make follow-up easier.

CRU Accounts Payable simplifies handling of your supplier invoices and payment processes. Support for self-billing reduces invoice handling. A variety of currency and payment options contributes to the agility of the component while follow-up and analysis capabilities ensure full control.

CRU Accounts Receivable simplifies customer invoicing and payment processes. It automatically handles coding of routine transactions. Integrated with customer orders and accounting rules functionality, it helps you minimize errors and simplify routines.

CRU Fixed Assets makes it easier to strategically manage your company’s fixed assets. A fully integrated accounting tool, it includes multi-country support for depreciation methods, making it the perfect fixed asset tool for a global organization.

CRU General Ledger ensures you have a solid base for financial analysis and reporting, plus powerful simulation capabilities, including multiple general ledgers and advanced distribution rules. It helps you to gather and consolidate financial events from all systems and subsidiaries within a corporate group.

CRU Human Capital Management

CRU Human Capital Management™ components save you time and money by helping you manage your company’s most valuable resources cost-effectively. You get fast, accurate analysis that meets all your company’s human resources key needs for personnel development. You also get the essential processes for workforce management and successful strategic human capital management.

CRU Employee & Manager Self-Service provides a complete manager and employee self-service tool that ensures high data quality and employee involvement. Managers perform HR-related tasks to match their needs e.g. authorize time reporting and expenses, plan and follow up appraisals. Employees update their own employee data, apply for leave, time and expense reporting, update their qualifications, etc.

CRU Time & Attendance makes it easier to manage employee working hour data, which can be clocking based or deviation based time reporting. Wage code distribution and the calculation of flexi-time, overtime, shift premiums, etc., are automatic and checked against central rules. This provides enhanced control over employees’ absence periods, including actions required, along with absence planning and requesting solution. Moreover, you save critical time when employee input simultaneously feeds project, maintenance or production systems and payroll. This provides enhanced control over employees’ absence periods, including actions required, along with absence planning and requesting solution.

CRU Expense Management helps streamline and simplify your company’s expense management and reporting system by automating everything from tax calculations to travel allowances and import of credit card transactions. The solution provides connections to project and work order functionality.

CRU Payroll Administration enables you to simplify and manage your payroll procedures. Payroll solutions are available in selected markets. For other markets, the solution is a payroll transaction interface with a generic framework to support transfer of authorized time and expense transactions to a third-party payroll system.

CRU Health & Safety enables you to streamline health and safety processes in your organization in line with the standards specified by regulatory bodies. It covers a wide area of functionality, from incident & illnesses tracking to actions taken, safety management, risk assessment, medical examinations, material hazard information, first aid licenses, and distribution lists, to alert the appropriate people once an incident has been filed.

CRU Qualifications & Employee Development helps create strategic human resource plans and processes for your company by defining the organization’s qualification requirements and mapping these to your available resources. Once requirements are defined and mapped, you can use them for employee development and as an input to recruitment, or a listing of outdated or overrepresented competencies. Processes for reviews, appraisals and employee performance are provided.

CRU Training Management provides comprehensive support for organizations with internal training operations. It enables the compilation of internal training and qualification requirements and use these as input for the planning of training events while automatically updating employee files with training history and qualifications after the courses have been completed.

CRU Recruitment supports recruitment processes through a generic framework which enables recruitment data exchange with a third-party applicant tracking systems (ATS). Personnel requisition requirements can be sent to an applicant tracking system for processing and candidate selection. Then selected candidate information can be sent back for further processing and initiating onboarding activities.

CRU Employee & Organization Management conveniently maps position and organization structures in the system and defines work requirements and benefits applicable to employees. Providing controlled access to employee information, this simplifies the management of employee information while serving as the foundation for the comprehensive operation of all employee-related processes, also in the context of multi-company and matrix organizations. The solution also consists of processes for headcount planning, vacancies, disciplinary and grievance processes as well as employee surveys.

CRU Engineering

Our engineering components make it easier for you to specify and configure design elements, products, assemblies and facilities. They ensure quality by streamlining your administration of all related documentation, including revisions. Everyone in your organization gets the information they need, enabling access to continuously updated data for technical, administrative, and financial decisions. Integration between purchasing, engineering, and manufacturing processes gives you a true cross-company picture.

CRU Project Deliverables lets you coordinate complex deliveries throughout their lifecycles—from tendering, detailed design, procurement, manufacturing, and/or assembly to installation, testing, delivery, after-sale support, and maintenance.

CRU Commissioning enables you to ensure that all parts of a facility or industrial plant are designed, installed, tested, operated, and maintained according to the operational requirements of the owner or final client though a safe and orderly handover. You can do this in the application through mechanical completion packages and punch lists (also known as snag lists), for example.

CRU Compatible Units lets you manage a set of operations, parts, standard jobs, tools/facilities etc. to do a specific task, e.g. install a transformer in the field. You can also do project and asset estimations complete with revision handling and to work with parallel revisions/estimates throughout the lifecycle, from idea through realization to redesign or decommissioning. Also, a configurator allows you to manage template structures to generate compatible unit and execution item structures based on actual characteristics.

CRU Asset Design gives you powerful tools for engineering processes and support for Internetbased collaboration. It is a multidisciplinary engineering framework for creating and maintaining information about objects in plants, power grids, fiber-optic networks, and many other types of structures or facilities. You can directly import project information from suppliers and consultants. Tightly integrated with CRU Projects™ and CRU Procurement™, it supports EPCI projects and material management efficiently. Provides complete asset lifecycle support, even for large revamp projects, without disrupting the maintenance processes.

CRU Engineering Change Management simplifies and speeds up your engineering change processes. It lets you receive, review, check, and approve changes before implementing change orders.

CRU PDM Configuration supports engineering design, configuration control, and follow-up of items and products. Advanced revision management capabilities help you comply with complex regulations. Its powerful “best-fit” search and copy functionality lets you reuse items and designs, making it easier to standardize products and parts.

 

CRU Projects

CRU Projects makes it easier for you to manage the complete project lifecycle. Fully integrated with other CRU components such as financials, procurement, inventory, customer orders, manufacturing, engineering, human resources, document management, and asset and service management, the solution is used by many types of businesses who use project principles to manage their business, including project-based manufacturing, engineering, construction, contracting and infrastructure, EPCI and R&D organizations.

CRU Project Reporting allows you to process project cost transactions against a project including time, expenses, materials and other types of miscellaneous costs. You can also use the component as the basis for billing clients where reimbursable contracts are needed and attach price lists to projects to define the rates to be used.

CRU Risk Management allows you to define project risk assessments. User-definable risk templates help establish consistent working practices. Potential problems and consequences are defined so you can manage the actions and responses required to mitigate the risk.

CRU Project Budgeting & Forecasting provides you with comprehensive functionality to manage project cost control. User-definable project forecast types enable you to support multiple versions of project estimates, budgets, forecasts, reviews, etc. The system supports Estimate to Complete (ETC) and Estimate at Complete (EAC) principles. Budgets can be controlled by cost (CBS) and work breakdown structures (WBS). Spreading rules are available, including S Curves and Straight Line logic.

CRU Planning & Scheduling allows you to schedule project schedules in CRU. Gantt display options are available, and the planning logic supports dependencies and constraints. Resource planning and simulation are also supported. CRU Applications provides bi-directional integration to tools such as Microsoft Project® or Primavera®.

CRU Project Management allows you to create projects using user-defined WBS. Templates can be used to establish business process consistency. Costs, revenue, hours and quantities can be associated with the project WBS. Progress and Earned value are supported. All costs are tracked at all levels of the WBS, including Estimate, Baseline, Latest Forecast, Committed, Earned Value, and Actual. The Projects component holds the project plan, which is then used to generate the sub-plans for other areas such as procurement, engineering, manufacturing, installation and construction.

CRU Sub-Contract Management makes it easier for you to manage simple or complex sub-contractor activities, e.g. if you sub-contract a construction phase, the component allows you to easily manage the scope. You can track progress and make valuations based on valuation methods such as progress and quantity installed. The solution has strong change management capabilities so you can more easily manage variations to scope. You can send work instructions to your sub-contractors, receive invoices and applications from the sub-contractor, and generate valuation certificates.

CRU Sales Contract Management enables you to manage the lifecycle of your sales contracts from bid and tendering through completion and handover. You also get application-for-payment functionality and can more easily control defined mark-up and retention rules, certificates, and payments. You can generate invoices and applications based on a number of flexible options including progress, quantity, sales value, cost plus and milestones. Reimbursable project invoicing is also supported. The component has strong change management capabilities to manage variations to scope.

 

CRU Manufacturing

Our manufacturing components support all phases of the manufacturing process for all your employees, making it easier to plan, execute, control, and analyze many types of manufacturing. This powerful, multifaceted solution offers a simple, highly automated flow for handling repetitive tasks with advanced management-by-exception functionality to trap and action exceptions. It also supports lean principles and mixed-mode manufacturing, where different types of processing coexist in the same manufacturing environment.

CRU Sales and Operations Planning allows companies to create and maintain a monthly aggregate plan across multiple perspectives of the business including sales, finance, capacity, sourcing and inventory. The solution integrates with the operational modules to collect and aggregate historical data as well as forecasts and open demands. Capacity requirements are calculated and scenario based planning is supported.

CRU Material & Resource Planning includes Master Scheduling for planning of finished goods including time-phased safety stocks, import of forecasts from CRU Demand Planning and scenario simulations. Capacity requirements can be calculated from the master schedule using CRU Resource Requirements Planning. The finished goods requirements from the master schedule is broken down into requirements for components and semi-finished goods using CRU Material Requirements Planning. Finally, a more detailed capacity calculation by resource group can be done using CRU Capacity Requirements Planning.

CRU Visual Planning & Scheduling optimizes your production schedule using infinite or finite capacity. Through graphical presentation of the plan it becomes easy to identify potential capacity bottlenecks or material shortages. The interactive design allows you to directly act and immediately resolve capacity or material shortages. The solution also includes support for sequencing, set-up optimization and the possibility to group operations that share similar characteristics into blocks planned as one unit.

CRU Configure & Make to Order helps you manage and simplify the production to order process, from advanced make-to-order (MTO) to simple assemble-to-order (ATO), including multilevel pegged (DOP) structures. The solution support order-unique production design for standard products, characteristics-based configuration with built-in rules for production. Sales rule logic is obtained using CRU Sales Configurator.

CRU Component Repair provides you with an extensive support for doing repairs on components in a service or manufacturing environment, with complete control of costs, risk, revenue and scope. It comes with the possibility to define part exchange deals—loan, single- and double exchange—which make your supply chains more agile and efficient.

CRU Project Based Manufacturing allows you to plan and execute manufacturing as part of a project scope. Costs for material, labor and operations are automatically allocated to the project. Inventory functionality can be performed in a project context, and you can transfer material between project activities, and between project inventory and standard inventory. The solution also includes the option to run material requirements planning across the scope of a project.

CRU Discrete Manufacturing is a comprehensive solution to support the production process from shop order requisitions to receipt of finished products. The solution includes material availability checks, scheduling of operations, consideration of tools and labor, integrated quality management and analysis. Reporting of operations or material transactions can be done in different ways using interfaces tailored for the specific situation such as bar-code readers or operator terminals.

CRU Batch Process Manufacturing supports recipe/formula-based manufacturing typically found in the food & beverage, pharmaceuticals and chemical industries. The solution includes full traceability from raw materials through intermediates to finished goods. Batch balancing makes it easy to deal with batch size restrictions on multiple levels. Sequencing based on product characteristics minimizes changeover cost. CRU Batch Process Manufacturing comes with native support for quality management with control plans and analysis, catch weight, multiple units of measure and shelf-life control.

CRU Repetitive Manufacturing improves your efficiency by reducing, and even eliminating, transactions in the manufacturing process. Combined with CRU Material Planning™, you can create a hybrid pull/push system using material requirements planning (MRP) to generate production line schedules, plan supplier schedules, and dimension Kanban circuits.

CRU Shop Floor Reporting is an efficient, easy-to-use way for your employees to quickly report production information. It gives you the status of your operations, the quantity of manufactured and discarded items, and the accumulated operator hours.

 

CRU Supply Chain

Our supply chain components, together with manufacturing, form the basis for your supply chain management solution. These components offer the simplicity you need to better visualize product flows and use the system efficiently, and you can easily adapt to different distribution models and working methods. They give you the agility you need to grow and support change throughout your enterprise and let you take advantage of realtime communication throughout the order-to-delivery chain.

CRU Demand Forecasting allows you to plan visually using graphical representations. A highly collaborative, graphical, and interactive tool, it is one of the most sophisticated and easy-to-use forecasting tools on the market today.

CRU Supply Chain Planning supports integrated planning across a supply network including multiple sites and legal entities. Forecasts and actual demands are captured at the end-point of the supply chain, turned into time-phased supply plans and transferred to external suppliers or internal manufacturing sites. This improves the integration between sites resulting in reduced inventories and improved customer service.

CRU Inventory Replenishment allows you to execute differentiated, highly automated inventory planning integrated with the demand forecast. It also makes inventory replenishment more agile by providing a multitude of planning strategies such as economic order quantity, servicelevel- driven safety stocks and special models to handle slow-moving parts.

CRU Sales Order lets you manage your sales order processing at one or more sites and is a fundamental part of the CRU Supply Chain solution. The solution covers the complete cycle from Sales Quotation to Customer Invoice and Returns. Various sourcing options such as inventory, external supplier or manufacturing are supported. To be able to promise reliable delivery dates to customers as well as provide accurate planning information the solution also includes customer routes and the supply chain matrix that holds the lead-times between sites, customers and suppliers. CRU Sales Orders offers a multitude of pricing options including customer agreements, price lists, campaigns, sales promotions, rebates as well as various types of discounts and charges. Customer schedules can be used to facilitate forecasts and call-offs in repetitive environments.

CRU SRM & Procurement lets you track your supplier interactions, source components with the RFI/RFQ process resulting in Supplier Agreements or Purchase Orders. The solution will streamline your procurement administration. From requisitions to order, through delivery monitoring and goods arrival. This helps achieve better pricing from suppliers through centralized purchasing and is well suited for multisite companies operating in a global environment. Purchasing of both direct and indirect material is managed including support for authorizations. Supplier schedules can be used to facilitate forecasts and call-offs in repetitive environments.

CRU Shipment Management is a solution for inbound receipt as well as outbound deliveries of shipments. The inbound receipt of material including inspection, returns and scrap. Inbound receipt can be done based on a dispatch advice received from a supplier or an internal site or a purchase order. CRU Shipment Management also supports the outbound shipment process with reservation, picking and delivery of goods. Transport documentation such as goods labels, consignment note, delivery note, bill of lading and proforma invoice is created. Also, outbound electronic dispatch advices are supported. Capabilities include support for standardized integration between trading partners using GS1 including support for GTIN (Global Trade Item Number) and SSCC (Serial Shipment Container Code).

CRU Rental Management provides embedded functionality for supporting the rental processes: renting in, renting out and handling rental demand on project. Rental demands can be supplied both internally, from own inventory or internal supplier through the intersite process, or externally, back-to back. A single solution gathering all data in a central component, it offers common processes for rental and non-rentals e.g. deliveries, receipts, inventory management, and invoicing.

CRU Warehouse Management helps you manage the entire warehousing process from goods receipt to point of issue. The solution includes support for traceability, shelf life management, consignment stocks, handling units, put-away and a range of reservation options. Warehouse activities are to a large extent task driven and reported with barcodes and handheld computers for efficient and accurate real-time processing. The component also includes a basic solution for reorder based planning and automated generation of order proposals. Internal issues of material in stock are managed using Material Requisitions. The solution gives you support for standardized integration between trading partners using GS1 including support for GTIN (Global Trade Item Number) and SSCC (Serial Shipment Container Code). Also included is the possibility to plan and hold inventory in remote locations, typically stocks of consumables or spare parts.

 

CRU Sales & Service

Our sales and service components provide business processes vital to your customer relationship management (CRM). They manage your customer interaction chain from the sales lead, through the sales cycle, to the ongoing support and service of the customer. Our sales and service concept allows you to focus on where you can add value to your customer through product, service, and support.

CRU Mapping enables you to visualize driving routes, alert on due jobs and efficiently plan lastminute jobs. It provides virtual road and satellite maps with overlay information about ongoing and planned jobs and is integrated with Microsoft Bing™ Maps for Enterprise (Software + Service). Any business object such as customers and customer orders in CRU Applications can be configured to be visualized in the map.

CRU Service Quotation Management, integrated with CRU CRM™ enables your service organization to accurately quote for Service Contracts, packages of work and individual service calls – empowering sales through service delivery.  Contract and job-based margin information is calculated and presented seamlessly, enabling you to predict contract and job-based profitability with accuracy and speed.

CRU Service Contract Management lets you accurately specify and control the service level for each of your customers and service activities. It improves efficiency by automatically checking and following up on items agreed in the contract.

 

CRU Dynamic Scheduling enables you to optimize your mobile workforce by dynamically scheduling multiple business-defined constraints, such as skills and SLAs, to improve customer service and work efficiency. A highly scalable scheduling solution, it includes the Dynamic Scheduling Engine (DSE) and an intuitive scheduling workbench for exception management. It is available both on-premise and through the cloud (Software as a Service).

 

CRU Field Service & Mobile empowers your service operations to deliver World-class, customer-focused service from quotation and order taking, through execution of field service using CRU Mobile Work Order™ to invoicing and analysis. It also supports dynamic scheduling of field resources as well as accurate pricing for on and off-contract work within and beyond warranty periods.

CRU Call & Case Management enables you to effectively provide call center services to your customers for field service or product support. CRU Call & Case Management also supports thorough analytics by bundling a set of prepackaged measures for all parts of the process.

Product Estimate Management supports manufacturing companies to handle complex price estimations in order to establish the best possible bid price of a product when submitting quotations. We make use of the embedded CRM solution to enhance the collaboration between technical sales support in back office and the sales rep. Advanced cost and build-up functionality enables users to determine whether a product can be manufactured or marketed with a profit.

CRU Sales Configurator guides your sales personnel and customers smoothly and conveniently through your selection of products, product characteristics, and accessories. An easy-to-use “product advisor” builds configurations through a series of questions that precisely define requirements.

CRU Web Store gives you an out-of-the-box solution for web-based order management and an ideal tool for spare parts sales. You get a variety of ways of searching for and selecting products, as well as price and availability checks, customer registration, and order tracking.

CRU CRM enables you to create one corporate memory with end-to-end visibility to customer information. With it, you can integrate back-office processes directly with front-office processes.